Privacy Policy for Khemma

Last Updated: 2025-03-22

Thank you for using Khemma ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our platform at khemma.cloud.

By accessing or using Khemma, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

1. Information We Collect

1.1 Personal Data

We collect the following personal information:

- Name and contact information: To create and manage your account
- Email address: For account verification, communications, and updates
- Social media handles: To link your TikTok and other social media accounts
- Payment and banking details: To process payments and disbursements securely
- Content and engagement metrics: To assess performance and match you with appropriate campaigns
- Profile information: Including but not limited to demographics, interests, and previous work

For Creators:
- Performance metrics from your social media accounts
- Content samples and portfolio items
- Audience demographics and engagement rates

For Brands:
- Company information and contact details
- Campaign preferences and requirements
- Budget allocations and payment details

1.2 Non-Personal Data

We collect analytics data, cookies, and device information to improve our services, including:
- Usage patterns and platform interactions
- Device information and IP addresses
- Browsing behavior and feature usage
- Aggregate performance metrics

2. How We Use Your Information

We use your information to:
- Facilitate matches between creators and brands
- Process payments and manage escrow services
- Monitor campaign performance and ROI
- Improve our matching algorithms and user experience
- Communicate opportunities, updates, and platform changes
- Ensure compliance with our terms of service
- Provide analytics and reporting to both creators and brands

3. Data Sharing and Third-Party Services

We may share your information with:
- Payment processors to facilitate secure transactions
- Social media platforms to verify accounts and metrics
- Analytics providers to improve our services
- Campaign partners when you explicitly agree to participate in campaigns

We implement data processing agreements with all third parties to ensure your data remains protected.

4. Data Security

We implement industry-standard security measures including encryption, secure socket layer technology, and regular security assessments to protect your personal information.

5. Your Rights

You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Withdraw consent for specific data processing activities
- Lodge complaints with relevant authorities

6. Children's Privacy

Khemma is intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

7. International Data Transfers

As we operate primarily in South Africa, your data may be processed within South Africa and potentially transferred to other countries. We ensure that any international transfers comply with applicable data protection laws.

8. Updates to the Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through notices on our platform. Continued use of Khemma after such changes constitutes acceptance of the updated policy.

9. Contact Information

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Email: privacy@khemma.cloud
Address: [Company Address], South Africa

For general inquiries, please email support@khemma.cloud

By using Khemma, you consent to this Privacy Policy and our processing of your information as described herein.